General FAQ

01Ordering

How far ahead should I order?

Give us 3 to 5 business days for most orders. Around the holidays, things book up fast, so 1 to 2 weeks ahead is safest. Grazing tables and events book out earlier — see sizing your event and reserve your date early.

Can I change my order after I place it?

For events, yes — changes up to one week before your event date. For online orders placed 3–5 days out, email us within 24 hours of ordering. We can’t promise every change, but we’ll always do our best.

Can you make a letter or number board? (Like a big “40” for a birthday)

Yes! Those are so fun. Send us a note with your letter or number and we’ll be in touch.

02Delivery & Pickup

Where do you deliver?

Boards and boxes: we deliver around the Tri-Valley area. Delivery is $2 per mile after the first 5 miles from our Livermore kitchen. Pickup in Livermore is always free.

Grazing tables, events, and workshops: we travel for those — across the whole Bay Area. Tell us where your event is and we’ll make it work. See same-day delivery.

Do you ship out of state?

No. Everything is made fresh, so we don’t ship. Local only, the way cheese should be.

03Keeping It Fresh

How long does a board or box keep?

Eat it within 24 hours of pickup or delivery, while it’s freshest. Keep it in the fridge until about 30 minutes before serving — cheese tastes best at room temperature, promise.

How long can it sit out at a party?

Up to 4 hours at room temperature. After that, it’s time to say goodbye to the leftovers.

04Allergies & Diets

What about nuts, gluten, and allergies?

Heads up: our kitchen works with nuts and gluten, so we can’t guarantee anything is 100% allergen-free. That said, we happily build around vegetarian, vegan, gluten-free, and nut-free needs. Tell us when you order.

05The Extras

How does the cone stand rental work?

The stand is $20 to rent with a $100 deposit, and you get the deposit back when the stand comes back to our Livermore location.

What’s your cancellation policy?

Deliveries & pickup: cancel 7+ days before your delivery date for a full refund; 3–5 days before, 50% refunded; 0–1 day, no refund. Workshops: cancellations 0–3 days before the date are credited toward a future workshop; no-shows aren’t eligible for refund or credit.

Still Wondering?

Just ask us.

Send a note with your question and we’ll get back to you within 24 hours.

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Karla Mora, founder of Brie Grazing Boards
“Food is how we celebrate, how we catch up, and how we take care of each other.” Karla · Founder, hand-building every board since 2020
Read Karla’s story →
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Brie Grazing Boards · Livermore kitchen, serving the San Francisco Bay Area · hello@briegrazingboards.com · 415-940-6058 · Family owned · Woman owned · Since 2020